The evolution of CMMS has been forthcoming. For a while, people were a bit skeptical about it mainly due to the cost implications but today, the script is different. The advancement in technology, the increased economic challenges and the overall demands in the market has necessitated the implementation of CMMS software. Regardless of the size of your business, CMMS has become an essential element of an organization offering viable maintenance and management solutions on a day to day basis.
Even with that said, the diversity in the industry in terms of maintenance management systems means that finding a CMMS solution is often seen as a daunting task. To be able to reap the most from the system, you need to find one that is a perfect match for your business needs. Once you’ve identified one, try balancing your business needs to the great possibilities that the software promises to offers in order to determine whether it will be ideal for you. In connection to this, here are a few questions you need to ask yourself before purchasing a Computerized Maintenance Management System facility.
Do the providers offer demos?
You need to know beforehand if the software providers will provide you with a demo for testing purposes. It is never advisable to purchase any software before testing it. Conducting a demonstration on the same will provide you with a clear picture of whether the system is attuned to your business needs. Preferably, draw up a list of all your required features in your ideal CMMS and try to match them up during the demonstration. In case you find that the system contains some extra functionalities, you may opt out because this usually translates to increased costs on your side.
Which industry are you operating in?
Understanding your industry will go a long way in helping you to determine exactly which software to go for. CMMS solutions are designed differently mainly due to the diverse market and the different needs of the industry. A typical example is, small businesses might need totally different systems as compared to what a might hospital need despite the small similarities here and there.
Do they offer implementation training
You need to find out whether the provider will train your maintenance team before investing in their software. Even if it will come with additional costs, this is very important. Ideally, it might take you a while before beginning to reap from CMMS. However, you do not what this to be as a result of little knowledge by your staff members for not being well trained.
Besides just training your team, you also need to find out whether the provider can guarantee you regular support once the software has been implemented. Continued support is particularly essential as it allows for preventative maintenance which has been identified as an important area in a successful CMMS facility.
How user friendly is the system?
For any system, usability is very important. Go for a system that will be easy to understand and use not only for your IT experts but also everyone who’ll be given access to the system. The last thing you want is to have a system in place with only a few people able to operate. Remember the reason as to why you are going for a CMMS; to realize return on investment!